• 747.235.2947
  • MON-FRIDAY FROM 10AM TO 5PM EST
FREE SHIPPING ON ORDERS OVER $100

 POLICY

Customer Service :

Text Only : (747) 235-2947 | Email : info@vendicru.com

NO REFUNDS OR RETURNS ON HAIR EXTENSIONS & ALL RELATED HAIR PRODUCTS.

VENDI CLOSET :
NO REFUNDS, NO EXCEPTIONS, NO CANCELLATIONS !!

Store Credit Only.
Items purchased from Vendi Closet are eligible for store credit  within 3 days after delivery. 
A small number of discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit.
Customers are responsible for return shipping postage.

NO CHANGES may be made once an order has been placed.

RETURN CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, unstretched and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

SWIMWEAR, BODYSUITS  AND LINGERIE
Due to personal hygiene and safety issues, no swimwear, body suits, & lingerie can be returned under any circumstances.

TOPS AND DRESSES
Please be careful of makeup or deodorant rubbing off on the garment. Items with any stains or alterations will not be accepted .
RETURNS
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately @ info@vendicru.com
 
BACK TO TOP